What's the difference between raw and virgin hair ?

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Raw hair is 100% unprocessed, directly sources from a single donor with no steam or chemical alterations - its our highestly quality. 

Virgin hair is still natural but it does undergo gentle steam processing to create textures like body wave or curly textures 

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How long do your hair extensions last?

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With the proper care, our raw extensions can last up to 3+ years and our virgin extensions up to 1.5 - 2 years. Longevity depends on how often you wear and style them, and how well you care for them 

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What origin is best for me -- Raw or Virgin ?

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Raw is ideal for clients who want the most natural, long lasting bundles. 

Virgin is great for those who want uniform textures options like body wave or Burmese curls 

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Can I color or Bleach the hair ?

 

Yes, both our raw and virgin hair can be colored. However, we recommend professional coloring especially for lightening - to preserve the integrity of the hair. 

 

 

How many bundle do I need for a full install?

 

 

For the lengths under 18" we recommend 2-8 extensions. 

For longer lengths 20" and up opt for 3-4 for fullness 

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Do you offer local pick up or in person shopping?

 

Yes, visit The Altitude Room for appointment only shopping, texture matching or pickup experiences. Book your session online. 

 

 

Do you offer returns or exchanges?

 

Due to the nature of our products, all sales are final. If there's a rare issue with your order, contact us within 48 hours for resolution. 

 

 

Do you offer payment plans or financing?

 

Yes, we offer payment options at checkout. 

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